Program Overview
As Ken Blanchard once stated, “Feedback is the breakfast of champions!” The “Art of Giving and Receiving Feedback” program is designed to help participants grow and develop their feedback skills, which are crucial for effective leadership. This program offers the knowledge and techniques needed to deliver feedback confidently and receive it constructively. Participants will explore both constructive and developmental feedback and learn how to give praise when it is deserved. The program combines mini lectures, activities, and case studies to create an engaging and meaningful learning experience. Participants will also have the opportunity to practice their feedback skills in a supportive environment, receiving feedback to further develop and improve their abilities.
Program Objectives
By the end of this course, participants will be able to:
Learn how to give feedback with confidence.
Develop communication skills to deliver feedback effectively.
Explore different models for giving feedback.
Learn how to receive and embrace feedback.
Practice and develop feedback skills.
Receive feedback on delivering feedback.
Download Brochure
Read more about the The Art of Giving and Receiving Feedback in our brochure.
Program Modules
1
Why Feedback?
- Understand the nature and importance of feedback.
- Explore why feedback is often avoided and the challenges of giving feedback.
- Identify opportunities for giving feedback effectively.
2
How to Give Feedback
- Explore different forms of feedback.
- Learn how to prepare for giving feedback.
- Develop communication skills for delivering feedback.
- Understand feedback models and steps.
- Avoid common mistakes in giving feedback.
3
Feedback in Action
- Practice the art of giving feedback in various scenarios.
- Analyze work situations and case studies to learn effective feedback techniques.
- Participate in a feedback clinic for personalized feedback and improvement.
4
Giving Praise
- Identify opportunities for giving praise.
- Learn how to deliver praise effectively.
- Explore techniques for managing conflict through feedback.
5
Receiving and Welcoming Feedback
- Embrace a growth mindset for receiving feedback.
- Learn how to receive feedback even when it’s not delivered well.
- Develop communication skills for effective feedback conversations.
1
Why Feedback?
- Understand the nature and importance of feedback.
- Explore why feedback is often avoided and the challenges of giving feedback.
- Identify opportunities for giving feedback effectively.
2
How to Give Feedback
- Explore different forms of feedback.
- Learn how to prepare for giving feedback.
- Develop communication skills for delivering feedback.
- Understand feedback models and steps.
- Avoid common mistakes in giving feedback.
3
Feedback in Action
- Practice the art of giving feedback in various scenarios.
- Analyze work situations and case studies to learn effective feedback techniques.
- Participate in a feedback clinic for personalized feedback and improvement.
4
Giving Praise
- Identify opportunities for giving praise.
- Learn how to deliver praise effectively.
- Explore techniques for managing conflict through feedback.
5
Receiving and Welcoming Feedback
- Embrace a growth mindset for receiving feedback.
- Learn how to receive feedback even when it’s not delivered well.
- Develop communication skills for effective feedback conversations.
Program Format
The “Art of Giving and Receiving Feedback” program offers an immersive and interactive learning experience:
Mini Lectures
Gain insights into the theories and concepts of effective feedback.
Practical Exercises
Apply feedback techniques in real-life scenarios.
Case Studies
Analyze and learn from real-world examples of feedback in action
Feedback Practice:
Engage in activities that allow participants to practice giving and receiving feedback in a safe environment.
Expert Guidance
Receive advice and insights from experienced facilitators.