Program Overview
Negotiation is a skill that most of us use on a daily basis. Unfortunately, it is common that in most negotiations, there tend to be winners and losers. With this type of outcome, conflicts and future issues can often arise. Mastering the art of creating win/win situations in negotiations is key to future business, sales, and effective, meaningful relationships. Great negotiators are excellent communicators. This program focuses on developing these essential skills to ensure successful negotiation outcomes.
Program Objectives
By the end of this course, participants will be able to:
Understand the various types of negotiations.
Identify the characteristics of an effective negotiator.
Master the steps of successful
negotiation.
Enhance communication skills to improve negotiation outcomes.
Handle psychological tactics and challenging negotiation scenarios confidently.
Develop a personalized plan for ongoing negotiation skill development.
Apply advanced negotiation techniques, including BATNA (Best Alternative to a Negotiated Agreement).
Download Brochure
Read more about the Essentials Negotiation Skills in our brochure.
Program Modules
1
Introduction to Negotiation
- Understanding the types of negotiations that exist.
- Identifying the characteristics of an effective negotiator.
- Learning the fundamental steps of negotiation.
2
How to Negotiate
- Learning the eight steps to successful negotiation.
- Understanding and applying BATNA (Best Alternative to a Negotiated Agreement).
- Exploring techniques involving variables, concessions, and settlement ranges.
3
Effective Communication and Negotiations
- Learning the different communication styles.
- Using non-verbal communication to increase effectiveness.
- Knowing how to disagree while maintaining positive relationships.
4
Handling Psychological Tactics in Negotiations
- Learning psychological tactics used in negotiations and how to respond.
- Developing techniques for dealing with demanding or angry negotiators.
- Preparing a strategic game plan for negotiations.
5
Negotiations in Action
- Practicing negotiation skills through case studies.
- Receiving feedback on performance.
- Creating a plan for further development.
1
Introduction to Negotiation
- Understanding the types of negotiations that exist.
- Identifying the characteristics of an effective negotiator.
- Learning the fundamental steps of negotiation.
2
How to Negotiate
- Learning the eight steps to successful negotiation.
- Understanding and applying BATNA (Best Alternative to a Negotiated Agreement).
- Exploring techniques involving variables, concessions, and settlement ranges.
3
Effective Communication and Negotiations
- Learning the different communication styles.
- Using non-verbal communication to increase effectiveness.
- Knowing how to disagree while maintaining positive relationships.
4
Handling Psychological Tactics in Negotiations
- Learning psychological tactics used in negotiations and how to respond.
- Developing techniques for dealing with demanding or angry negotiators.
- Preparing a strategic game plan for negotiations.
5
Negotiations in Action
- Practicing negotiation skills through case studies.
- Receiving feedback on performance.
- Creating a plan for further development.
Program Format
The “Essentials Negotiation Skills” program is designed to be highly interactive and practical, featuring:
Hands-On Workshops
Focused sessions on key negotiation skills and techniques.
Role-Playing Exercises
Opportunities to practice negotiation strategies in realistic scenarios.
Interactive Discussions
Facilitator-led discussions on negotiation dynamics and effective communication.
Feedback and Development
Participants will receive personalized feedback and develop a plan for continued skill enhancement.