Management Essential

Become a successful Manager

Course overview

Transitioning from a team member into a management role comes with challenges. A shift in mindset and new skill sets are required. This 3 days management essentials programme is designed for new or potential candidates entering management positions. The program covers the core skills that all managers need to manage a team effectively and get results.

Management Essential


By the end of this course, participants will be able to:

  • Understand the key attributes and qualities of an effective manager
  • Identity their personal areas of strength and development
  • Communicate effectively as manager
  • Understand different communication styles
  • Give feedback effectively to ensure that tasks are completed correctly
  • Learntime management techniques
  • Learn the basic skill of coaching


module 1: Becoming a successful Manager

In this module we explore the fundamental skills, attributes and behaviours of highly effective managers. We identify best practices for managers and explore some of the challenges and pitfalls that new managers can face. Participants also learn and gain insight into their own managerial style.

module 2: Communication and influence

In module two participants explore strategies on how to communicate assertively and effectively with their team members. Participants also learn how to identify individual preferred communication styles and how to use this influence others.

module 3: Delegation Skills

Learning how to delegate effectively is crucial in any management position. Module three provides the participants with a step by step process to delegation. Through the situational leadership model, participants also learn how to delegate differently to different people while taking into consideration different skill sets and varying maturity levels.

module 4: Managing Time and Prioritising

As a manager it is important to use your time effectively and to ensure that you are prioritising your tasks and workload. This module teaches the participants how to set objectives and SMART goals and provides them with a process and tools for prioritising their work effectively.

module 5: Giving Feedback

Providing feedback to team members is essential for success and team member development. However, if feedback is delivered incorrectly, it can have a demanding impact on an individual or team. This module provide participants with the steps, processes and models for giving effective feedback in different situations.

module 6: Managing Conflict

As manager it is inevitable that you will have to manage conflicts within your team. If a conflict is managed correctly it can strengthen a team. However if it is managed incorrectly a teams morale can be damaged. This module covers effective strategies for managing common conflicts within a team.

module 7: Coaching your team for success

In this module we cover the core skills of coaching. We provide the participants with the structure and process to conducting a coaching conversation with a team member. We also give the participants the opportunity to coach and be coached.

module 8: Motivating and empowering others

A good manager knows how to motivate and drive a team. In this last session of the programme we focus on what drives people and how to motivate them. We also explore actions that demotivate people and how to avoid them

Why choose this course?

This program will provide you with the fundamental skills, strategies and techniques to becoming an effective, self confident leader.

  • Understand and develop your own leadership style
  • Inspire your team and lead by example.
  • Manage small and large teams effectively.
  • Clearly communicate your goals and fundamental values and give your team focus.
  • Learn simple yet effective time management strategies
  • Build greater collaboration and trust within your team.
  • Improve the motivation and efforts of individual team members.
  • Develop coaching skills
  • Increase positive performance

Who is this for?

The leadership essential program is for both new and experienced leaders that wish to develop or sharpen their leadership skills.

This program is available as an in-house company program. We customise the program to meet your needs and requirements.

Booking inquiry

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guy-1Paul (MD of Change Works) is so passionate on his work. He has been terrific throughout the course hes designed specifically for our young leaders.
Pressure facing young leaders in our current high tech, fast changing world is immense. Some of the participants attended the course left us after realizing that their life goal do not align with the company culture. Others who are still with the company has been tremendous, a revolution and is the bedrock of the company culture, cultivating younger leaders for the future.
I have enjoyed Paul’s method; full of fun, laughters and sometimes tears. I will not hesitate to recommend Paul to anyone and he is worth every penny!

Willem Q – Director at Langdon

guy-2How do you make a team motivate & push themselves further?
Ask Paul and the Change Works team!
My team & myself had several fantastic workshops with Paul, and many of us had the extra privilege of further one on one sessions with him. From the very next day after one of his workshops, you could feel the difference in the office.
A perfect way to make an already fantastic team push themselves further and raise our awareness of things that had slipped passed, unnoticed.
A year later, and we are still using his terminology & tools so that we can help ourselves. Thank you Paul, for giving us something priceless.

Walter – GM Dean and Deluca Thailand

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